Our Services

Our Services for your business

Tech Support for Your Business

Regardless of the service you choose, you can rest assured that you will experience nothing short of top quality.

 

We provide an extensive range of IT support services to help support your business as you grow, including remote and onsite support. Whether it be password issues, software upgrades & installations, or general assistance, our support team provides a swift response to resolve issues immediately to ensure your systems are stable and downtime is minimal. Our team also implement contingency plans to mitigate risk, ensuring you can continue to operate in the event of failure.

Our experts will use their skills to design, develop and install a network which will fulfill your requirements. Whether you’re a new business requiring a fresh install, or an up and running business looking to implement changes and run some upgrades, we are here to provide you with the services you require. Our aim is to allow you to access your network and data securely onsite and remotely.

When talking about network security, there are many terms you’ll come across. Firewalls, IPS & IDS devices, proxies, vlan segmentation and the list goes on. Then there’s all the different vendors who specialise in these technologies. So what does your network need? How much will it cost? How long will it take? Will there be downtime? It can all get a little overwhelming, unless you bring in a team of professionals with years of experience deploying and supporting these services to a number of different organisations. Our aim is to keep things nice and simple, discuss your requirements, your current set up anf your future plans. We then draw up a plan, and provide you with a detailed breakdown on what needs to be done to secure your network. Whether you would like for us to carry out the planning and deployment, or if you would like for us to continue to support the end product post implementation, we will tailor our packages to suit your needs. 

There are many ways to create backups of important data, and you should use multiple methods to ensure your files are always available when needed. We can guide you through this process, ensuring your data is backed up and available should disaster strike.

Not sure what sort of security measures should be taken with your devices? Unsure what anti virus, malware protection and deployment methods to use? With so many different products on the market and such a vast amount of information online it can get quite confusing on what you actually need for your business. This is where we step in to help. The key here is to identify what your needs are as a business. We recognise the fact no two businesses are going to be the same. What works for one organisation may not be suited for yours, which is why we draw up a fresh plan for each of our customers. We take a number of things in to consideration. Your sector, number of devices, the type of information processed, data availability and the list goes on.

We have a team of friendly, reliable and experienced professionals dedicated to making your office set up smoothe as possible. We create pre planned schedules fully tailored to suit your hours and removal dates. We can also discuss any upgrades or changes that you may be considering. We keep it simple and ensure you are not wasting your money on products you do not need.

Over the last few years we have seen a drastic increase in online scams. Scammers are constantly coming up with new ways to attack corporations and individuals. Our training course is designed to highlight the various strategies used by cyber-criminals to con the individuals and corporations. Throughout the course we aim to provide participants with a range of information to help them recognise suspicious communications. Training is delivered in a relaxed, informal, and friendly manner, where we give all participants the opportunity for questions and discussion.

By the end of the course, participants will have an understanding of;

  • Phishing, vishing and smishing scams
  • Phone scams
  • Post and email scams
  • Banking, credit card and online account scams
  • Computer software fraud
  • Lottery, sweepstakes and competition scams
  • Online shopping scams
  • Online dating scams
  • Gambling scams
  • Charity and medical scams
  • Doorstep scams
  • How to spot a scam
  • How to report a scam

Over time, a once neat and tidy comms room can turn in to a jungle of untraceable cables and trip hazards. We have all been there and understand how hard this can be to work with. It could be a small cab in your office, or a complete comms room hosting a variety of critical hardware, we can re-cable, organise and refresh your current setup to a level which not only looks neat, but allows your engineers and business partners to complete their tasks without hassle. We pay extreme attention to details when carrying out our work. Before we take on a job, we discuss all your requirements with you in detail and talk you through our procedures.

We offer different types of wifi site surveys, dependent on your needs. If it’s a new office set up and you would like a detailed report on the amount of access points required and the best location for each one, or if you would to have a report on your existing wireless network, our surveys will provide you all the information you need.